RESOLVED: Outlook.com, msn.com and Hotmail.com - can't send emails

[AdeV]

As of June 2025 - the email issues seem to have been (largely?) resolved: I'm seeing traffic to all the domains mentioned above, as well as others that Microsoft look after.

It was quite the journey, but hopefully we won't fall into the trap again, at least not in the immediate future!





Previous message below:

Hi all,

Unfortunately, it looks like we've been added to a block list for outlook.com, msn.com & hotmail.com e-mail addresses. Whilst I do battle with Microsoft to get the blockage cleared, please note that if you use an e-mail address on one of these domains, you will NOT be able to receive emails from us (e.g. topic notifications).

Also, if you attempt to register with an address in one of the affected domains, you won't receive any account activation emails, or confirmation that your registration has been received.

If at all possible, please do try to use a different email address, if you have one. If not - you can send a message via the system (there's a contact link in the menu at the top of every page).

[Jo]

You also won't receive any Emails about having a PM's 

Jo

[AdeV]

Looks like msn.com emails are affected too. 

[AdeV]

Seems TalkTalk have joined in the fun and blacklisted us as well

Unfortunately, I'm currently busy with some family matters that are severely curtailing any time I might have; this should be resolved in the next 7-10 days, after which I'll take another look & see what I can do.

If anyone finds they're not getting emails when they expect them; please do use the Contact menu option to drop me a line. It might be a few days before I get around to seeing them, but I could do with as big a list of ISPs that are affected as possible. I know all of the Microsoft domains (as listed in the subject, plus one or two more maybe) are still blocked. Microsoft make it nearly impossible to contact them to resolve this... I may end up just moving the e-mail server at this rate.

Anyway... I gotta go. Apologies for any inconvenience caused, I'll try to get normal service resumed as soon as possible.

Cheers,
Ade.

[Roger B]

It also seems that @bellsouth.net are blocked  There are a few members using that.

[AdeV]

So.... it took a little over a year, a LOT of head-scratching and manual-reading and trial and error... but I THINK I've managed to resolve our hotmail/Outlook/Live/MSN/etc. issues!

Yet to be confirmed, but if you have one of those addresses AND you are seeing emails from us (e.g. if you subscribe to a topic), please let me know (I'll start a thread somewhere else that people can reply to).

Fingers crossed!