Author Topic: Any one finding the site slow (Read 10754 times)

Stuart · « **on:** August 10, 2014, 06:13:04 PM »

I am finding the site very slow

It is slow across all my devices eg IPad,MacBook Pro,iMac

All other sites are ok

The internet connection is ok at 120 meg and tests ok with speedtest.net

When I ping the site it's ok but trace route gets stuck on the last two hops

The site will load after 30 seconds or i would not be posting

This slowness is also there when navigating the site

Stuart

Dave Otto · « **Reply #1 on:** August 10, 2014, 06:19:25 PM »

Yes, also slow here in Pacific NW. USA

Dave

crueby · « **Reply #2 on:** August 10, 2014, 06:21:47 PM »

Very slow - just this site, others are fine. I am in northeast US.
Just seemed to start being slow today.

Jo · « **Reply #3 on:** August 10, 2014, 06:24:36 PM »

I have noticed it as well

I am guessing that our host server is subject to a cyber attack, they normally find a cure is a short while. Arnold may know more.

Jo

Stuart · « **Reply #4 on:** August 10, 2014, 06:31:29 PM »

Thanks it not just me then

It's taking on average 50 seconds to load each page ,info from bottom of page

Stuart

Brian Rupnow · « **Reply #5 on:** August 10, 2014, 06:35:01 PM »

It is slower than molasses in January in Canada. All my other sites are fine.---Brian

sshire · « **Reply #6 on:** August 10, 2014, 07:15:13 PM »

Thanks. I thought it was my wifi

b.lindsey · « **Reply #7 on:** August 10, 2014, 07:33:52 PM »

Same here in NC guys, has been all morning.

Bill

Stuart · « **Reply #8 on:** August 10, 2014, 07:51:33 PM »

It's got better here now loads in 1 second

Stuart

Arbalest · « **Reply #9 on:** August 10, 2014, 08:08:39 PM »

Very slow here at the moment.

Mosey · « **Reply #10 on:** August 10, 2014, 08:18:34 PM »

Terribly slow today.
mosey

arnoldb · « **Reply #11 on:** August 10, 2014, 08:41:54 PM »

Our hosting provider has been experiencing some issues, but they've not exactly made clear on what, and are busy working on things.

The current symptoms I have is that once a link is clicked, at takes a while before anything happens - after which the link loads quite quickly.

From some other testing, I'm suspecting DNS issues combined with changes the hosting provider had scheduled - unfortunately these can take up to 24 hours to settle down. Lets give things a bit of time and see what happens.

It's late evening here; I'll check things tomorrow morning, and if it's not better, I'll raise the issue with our hosting provider. From my own IT background, I know that raising a stink with IT people who are trying to sort out a problem is actually counter-productive

- sometimes a bit of patience pays off.

Kind regards, Arnold

Stuart · « **Reply #12 on:** August 10, 2014, 09:07:56 PM »

Thanks Arnold

Yes I know what you mean

I cannot repair the fault while I am talking to you
Is what I used to say to the computer centre manager when I looked after the centre engineering for one of the UK banks for 27 years

Made them so mad

but they got the message in the end

I have to be careful with internet faults as I beta test for apple and have pre release OS on my iMac due to
NDA

Stuart

Farmboy · « **Reply #13 on:** August 10, 2014, 09:19:07 PM »

Quote

The internet connection is ok at 120 meg

In rural Essex we are pleased to be up to around 2 meg

Yes, the site is definitely slow here tonight, but late last night it was totally unavailable for a time.

Mike.

HobbyNut · « **Reply #14 on:** August 10, 2014, 11:03:38 PM »

e x t r e m e l y s l o w here in Canada

Maryak · « **Reply #15 on:** August 10, 2014, 11:53:30 PM »

Just Logged In Down Under and if it was any slower I'd think I was on dial up.

Best Regards
Bob

Don1966 · « **Reply #16 on:** August 10, 2014, 11:57:53 PM »

Extremely slow hear also and I have noticed this all week.

Don

b.lindsey · « **Reply #17 on:** August 11, 2014, 01:02:18 AM »

It seems to be just a little better now, still not back to normal but not as slow as earlier.

Bil

Jo · « **Reply #18 on:** August 11, 2014, 05:35:37 AM »

Seems to be back to full speed here

Jo

Thor · « **Reply #19 on:** August 11, 2014, 05:43:50 AM »

Hi Stuart,
the speed of response from the MEM site is variable where I live. Sometimes very slow to repsond, other times quick. As I am writing this it is not slow.

Thor

Stuart · « **Reply #20 on:** August 11, 2014, 07:09:15 AM »

Back to normal today

Stuart

arnoldb · « **Reply #21 on:** August 11, 2014, 08:25:29 AM »

Much better for me this morning as well...

Is anybody else still experiencing issues ?

Kind regards, Arnold

Robert Hornby · « **Reply #22 on:** August 11, 2014, 08:40:28 AM »

Still a little slow here down under.
Robert

Maryak · « **Reply #23 on:** August 11, 2014, 09:08:43 AM »

Much better than this morning. But still not right up there.

Best Regards
Bob

derekwarner · « **Reply #24 on:** August 11, 2014, 10:10:14 AM »

...very strange Bob....I have been in Adelaide ..Post Code 5043 [approx 30 km from you] since 28th July & we continue to use the standard Telstra

ADSL...........the internet speeds

for Model Engine Maker, Model Boat Mayhem nor Paddleducks have not appeared to have been effected over the past week

.........Derek

HobbyNut · « **Reply #25 on:** August 11, 2014, 02:56:15 PM »

back to normal here Thanks to whoever is responsible

Jo · « **Reply #26 on:** August 11, 2014, 06:19:33 PM »

Its gone slow again

Jo

Florian Eberhard · « **Reply #27 on:** August 11, 2014, 06:45:59 PM »

Same here!
So don't worry, its not your computer (though I also thought it was mine at the first moment)

Cheers Florian
ps: More time for the shop

Stuart · « **Reply #28 on:** August 11, 2014, 07:22:44 PM »

Yep same here

I have had several time out of server not responding

Just got on nearly a minute to load

Stuart

arnoldb · « **Reply #29 on:** August 11, 2014, 08:28:14 PM »

Right now it's flying for me - less than a second to change pages, using either of my Internet connections. What's concerning is that UK members are reporting it's slow; the site is hosted in the UK...

I had a look at our hosting provider's status site, and at 11:35 UK time this morning they did indicate that their site's been under a DDoS attack since Friday.

So things might be up-and-down while they are trying to sort it out... In fact, getting a preview of this post took 20 seconds...

Kind regards, Arnold

Stuart · « **Reply #30 on:** August 11, 2014, 09:07:27 PM »

Arnold

It now running fast again

As a test i have tried it on 4g on the dog and bone

When it's slow it's slow on both and visa versa

Sorry I cannot tie it down anymore , but it's been like this for more than a week but at first I suspected OSX 10.10 DP4 but apple seeded DP5 and the symptoms were the same ,

But if they are under attack they may have been for a while when trace route was failing it was what looked like it was in the Manchester area but not sure

Stuart

BaronJ · « **Reply #31 on:** August 11, 2014, 09:39:17 PM »

It is very slow for me at the moment and has been slow on and off for about a week now.

Its taking about two minutes to load or view a different topic.

stevehuckss396 · « **Reply #32 on:** August 11, 2014, 09:57:29 PM »

Quote from: arnoldb on August 11, 2014, 08:25:29 AM

Much better for me this morning as well...

Is anybody else still experiencing issues ?

Yes, still slow here.

4:57 EST

Mosey · « **Reply #33 on:** August 11, 2014, 10:09:43 PM »

Still very slow
Mosey

stevehuckss396 · « **Reply #34 on:** August 11, 2014, 10:13:52 PM »

now 15 minutes later its flying.

Stilldrillin · « **Reply #35 on:** August 11, 2014, 10:55:50 PM »

A little slow, at the moment. $:-\$

But, it has been impossible at times, over the past few days.......

David D

b.lindsey · « **Reply #36 on:** August 12, 2014, 12:53:37 AM »

Apparently its spotty, its been fine for me all day, both at work and now at home as well. Just a few seconds to change pages. Not sure why, but I only noticed the slow down yesterday.

Bill

BaronJ · « **Reply #37 on:** August 12, 2014, 06:37:08 AM »

06:35 BST it seems back to its normal self at the moment.

Stilldrillin · « **Reply #38 on:** August 12, 2014, 07:16:00 AM »

Quote from: Baron on August 12, 2014, 06:37:08 AM

06:35 BST it seems back to its normal self at the moment.

Same here!

David D

Mosey · « **Reply #39 on:** August 12, 2014, 03:17:58 PM »

Smokin now!!
Mosey

ogaryd · « **Reply #40 on:** August 12, 2014, 04:17:25 PM »

Working great now
Gary

Stuart · « **Reply #41 on:** August 14, 2014, 04:53:29 PM »

Getting slow again about 20 sec to lad a page

Started acting up earlier today

Stuart

mikemill · « **Reply #42 on:** August 14, 2014, 05:37:15 PM »

Painfully slow this afternoon, I heard on the news the whole web is creaking under the amount of use especialy in the US, so could members across the pond turn off their computers!!!!
Will it come down to the three day week we sufferd in the seventies with the miners strike?

Mike

Roger B · « **Reply #43 on:** August 14, 2014, 06:19:37 PM »

Still very variable here, at work and at home.

arnoldb · « **Reply #44 on:** August 14, 2014, 07:16:03 PM »

It's pretty much a seesaw ride at the moment. I've logged a ticket with our service provider to ask for more information, and will give feedback as soon as they respond.

Kind regards, Arnold

arnoldb · « **Reply #45 on:** August 14, 2014, 07:39:49 PM »

The service provider is still under DDoS attack - not much that we can do about it, but ride things out:

Quote

There has been the following update to ticket number 755102:

----------

Hi Arnold,

We are currently seeing a large amount of attempted connections to drupal based sites. This appears to be an attempt to brute force these sites, Our system administrators are currently looking at ways to restrict this however unfortunately due to the large variety of IP addresses that this is coming from this appears to be a virus based attack coming from infected computers all around the world making it difficult to pin down and restrict the access. Whilst we can assure our customers that our servers themselves are secure against compromise individual sites running outdated scripts may be at risk and we would strongly recommend ensuring that these are updated.

This is also unfortunately resulting in a high load on our servers that is causing some slowdown on other customer sites and for this we apologies and would like to assure you we will have service return to normal as soon as possible.

Regards

Luke

MEM doesn't use drupal, but we unfortunately fall in the "other customer sites" range...

Kind regards, Arnold

Stuart · « **Reply #46 on:** August 14, 2014, 08:32:55 PM »

Thanks for the update Arnold

Stuart

Stilldrillin · « **Reply #47 on:** August 14, 2014, 08:58:56 PM »

How similar are we, to Modder?

They had the same problems a few months ago. But, not now.......

David D

AdeV · « **Reply #48 on:** August 15, 2014, 03:50:33 PM »

Quote from: Stilldrillin on August 14, 2014, 08:58:56 PM

How similar are we, to Modder?

They had the same problems a few months ago. But, not now.......

David D

Same software, different host - different host country as well; MEM is hosted in the UK, MM in the USA.

These sorts of attacks will not go away, unfortunately, until it becomes much more difficult to infect Windows machines with viruses that carry out these attacks. Whilst MEM is not the target (Drupal sites were, in this case), the massive bandwidth use screws up everyone else on the same servers, or with the same host.

Irritatingly, all we can really do is grit our teeth and wait for the storm to pass.

Stilldrillin · « **Reply #49 on:** August 15, 2014, 10:49:58 PM »

Thanks Ade.... And Arnold, earlier.

I've just Googled "DDoS", (because I know nowt about such things).

Realising, at last. It is a malicious attack. It leaves me wondering....... Why?

It's a funny old world, out there......

David D

Stuart · « **Reply #50 on:** August 16, 2014, 07:32:05 AM »

David

It will not be aimed at our sites we are not big enough

They do it because they can as Ade said its because win doze is not secure to infection by virus people will not use a good virus program and I do not mean the junk that pc world sell Norton is the one it NBG

You need one that you pay a subscription for to enable it to be up to date

The virus problem is why I do not use any Microsoft software here at all

All my Os are Unix based and are not able to be infected by the nature of the system

Stuart

arnoldb · « **Reply #51 on:** August 16, 2014, 09:25:27 AM »

Quote from: AdeV on August 15, 2014, 03:50:33 PM

Irritatingly, all we can really do is grit our teeth and wait for the storm to pass.

Yes.

Besides the known problems at our hosting provider, here's some further news which can account for more unexplained issues: http://www.theregister.co.uk/2014/08/13/512k_invited_us_out_to_play/
I support some "software systems" at a couple of local telco's, and while on-site at one telco yesterday morning, I noticed anomalies for the past week on their international Internet links. That led to a thorough systems check, and the anomalies were not "local" - so I searched for the most likely "international" cause... Sorry, can't be more detailed about this; I don't want to have to kill fellow MEMbers

Some fairly big telecommunications companies were/are affected by this - but the details are sketchy; none of them will readily admit to getting caught with their pants down - wonder why

(None of our Namibian telco's though; they all installed brand new kit in the last two years to connect to the WACS undersea cable)

David, yes, some do it just because they can, others to intentionally sabotage systems, a lot to try to hack into systems and steal information usernames/passwords/personal details to use criminally or sell on to unscrupulous marketing departments - the list goes on. The Internet is not a very friendly place behind the scenes.

A word of caution - don't think it's only Windows that is vulnerable and can be exploited... There have been reports of viruses for Android (which is Linux based), and many Linux/Unix based systems connected to the Internet get breached each year when vulnerabilities in older software on them get exploited. Once these systems can be controlled by hackers, they also get used in attacks. So keep those firewalls on, use different passwords for sites where you have login accounts, and don't just click on any link you see in emails or on web pages.

Kind regards, Arnold

BaronJ · « **Reply #52 on:** August 18, 2014, 05:26:18 PM »

Quote from: Stuart on August 16, 2014, 07:32:05 AM

David

The virus problem is why I do not use any Microsoft software here at all

All my Os are Unix based and are not able to be infected by the nature of the system

Stuart

Hi David, Guys,
Its not just the virus problem ! I dumped all Microshaft when W95 came out. It was the first OS that knew how to phone home. It was weeks before I discovered that it used the modem and telephone line in the early hours of the morning. In those days I used the computer as a fax machine so it was left switched on 24/7. I would have to log back in or re-boot when I came to the machine 1st thing in the morning.

So I now use only Open Source Software and operating systems.

AdeV · « **Reply #53 on:** August 20, 2014, 02:11:51 AM »

Quote from: Baron on August 18, 2014, 05:26:18 PM

Quote from: Stuart on August 16, 2014, 07:32:05 AM
David

The virus problem is why I do not use any Microsoft software here at all

All my Os are Unix based and are not able to be infected by the nature of the system

Stuart

Hi David, Guys,
Its not just the virus problem ! I dumped all Microshaft when W95 came out. It was the first OS that knew how to phone home. It was weeks before I discovered that it used the modem and telephone line in the early hours of the morning. In those days I used the computer as a fax machine so it was left switched on 24/7. I would have to log back in or re-boot when I came to the machine 1st thing in the morning.

So I now use only Open Source Software and operating systems.

Sadly, Open Source is no guarantee of invulnerability - see the recent "Heartbleed" bug in OpenSSL (that's Secure Sockets - or, if you're not a computer techie - that's a secure way of two machines communicating, except it turned out to be not so secure after all).

That said - I've gone 100% Linux at home. Still Windoze at work, it'll probably stay that way until I quit and go machining full time...

BaronJ · « **Reply #54 on:** August 20, 2014, 09:46:11 PM »

Quote from: AdeV on August 20, 2014, 02:11:51 AM

Quote from: Baron on August 18, 2014, 05:26:18 PM
Quote from: Stuart on August 16, 2014, 07:32:05 AM
David

The virus problem is why I do not use any Microsoft software here at all

All my Os are Unix based and are not able to be infected by the nature of the system

Stuart

Hi David, Guys,
Its not just the virus problem ! I dumped all Microshaft when W95 came out. It was the first OS that knew how to phone home. It was weeks before I discovered that it used the modem and telephone line in the early hours of the morning. In those days I used the computer as a fax machine so it was left switched on 24/7. I would have to log back in or re-boot when I came to the machine 1st thing in the morning.

So I now use only Open Source Software and operating systems.

Sadly, Open Source is no guarantee of invulnerability - see the recent "Heartbleed" bug in OpenSSL (that's Secure Sockets - or, if you're not a computer techie - that's a secure way of two machines communicating, except it turned out to be not so secure after all).

That said - I've gone 100% Linux at home. Still Windoze at work, it'll probably stay that way until I quit and go machining full time...

Hi Ade, Guys,
Yes the "Heartbleed" issue was a real smack in the gob for open source ! However it didn't take long to get a fix in place. I wonder how long it would have taken M$ or Apple to get around to fixing it !!!

Nerdz · « **Reply #55 on:** August 20, 2014, 11:20:01 PM »

Ah But linux may not be safe either..

http://linux-beta.slashdot.org/story/13/09/19/0227238/linus-torvalds-admits-hes-been-asked-to-insert-backdoor-into-linux

But Then theres hardware that might have back doors installed as well..Hmm :/. I use linux for banking/bill paying. Windows for gaming (or if Im lazy to switch to surf the web).

crueby · « **Reply #56 on:** August 21, 2014, 12:59:35 AM »

Wow - slow again tonight, taking about a minute and a half to load a page. Was doing pretty good again for a while.

b.lindsey · « **Reply #57 on:** August 21, 2014, 01:06:57 AM »

Not that slow here, but it has slowed a bit today vs. last few days. We can thanks all the @^#$* hackers for that, that have nothing better to do!!

Bill

smfr · « **Reply #58 on:** August 21, 2014, 04:57:34 AM »

I'm getting lots of "500 Internal server errors" this evening

Simon

News:

Author Topic: Any one finding the site slow (Read 10754 times)

Arbalest